So here’s how it went…
A scoreboard went up in the office showing how many leads each person received the previous 2 weeks, how many closed, the average ticket amount, and how much re-work was needed.
The good ones got better – fighting to stay at the top.
The lower performers felt a healthy amount of heat, and stepped up their game.
We didn’t spend one additional dollar on marketing. In fact, the lead count was almost identical in both months.
But here’s a critical distinction:
That scoreboard could have created either a positive or negative environment.
The difference between the two comes down to this: LEADERSHIP.
How your team tackles a challenge, receives feedback, is open (or closed) to collaboration and growth… is all up to you.
A scoreboard is a great start, but in order to win consistently, the team has to play like a team, under the guidance of a strong leader.