I’ve been on the lookout for #pandemicperks.

(Not to downplay this whole thing, but where there’s poop, there’s fertilizer – so I’m determined to find the good in it.)

Anyhow, the perks. Here’s a big one: people are making a more conscious effort to support businesses they believe in.

This means huge referral opportunities for you…

Or does it? After all, satisfied customers don’t send referrals. In fact, they’re barely even loyal.

Here’s how to build loyalty and increase your referrals.