We all know building an amazing team takes effort – especially in a market where recruiting is more challenging than ever, and “The Great Resignation” is upon us.

I interviewed this “accidental business owner” (and long-time client & friend), Sarah Wood, CEO of Allegiance Heating & Air Conditioning Inc., about how she was literally FORCED to build a great team, or close the doors.

As a female leader in an industry that is 98% male, she’s 20x’d the company and has her team to thank for it.

She’ll be sharing her tips and lessons learned when it comes to recruiting and retaining a service-oriented team.